LifePilot Support

Need help with your journal, subscription, or a new phone? Email pilotsuite.admin@pilotsuite.design.

I forgot my passphrase

If biometric unlock still opens LifePilot, go to Settings and use Reset Passphrase. LifePilot cannot recover the old passphrase for you. If you cannot unlock with biometrics or the passphrase, an existing encrypted backup may require its original passphrase.

How do I move to a new phone?

On the old phone, export an encrypted backup from Settings and save it somewhere you control. On the new phone, install LifePilot and choose Restore from Backup. Keep the backup and its passphrase until you have checked that your entries and photos are present.

How do I manage Premium?

Open LifePilot's Premium screen and tap Manage Subscription. You can also manage it in your Apple or Google account's subscriptions settings. If you have already paid but Premium is missing, tap Restore Purchases in LifePilot.

What leaves my device?

Your journal is stored locally. Optional AI features send the text or audio needed for that request to processing providers. See the LifePilot Privacy Policy for details.